12.20 Justification/Recommendation Report: Considering an Organizational Social Media Use Policy (Obj. 5)
As a manager in a midsized engineering firm, you are aware that members of your department frequently use e-mail, social networking sites, instant messaging, and texting for private messages, shopping, and games. In addition to the strain on computer facilities, you worry about declining productivity as well as security problems. When you walked by one workerâ€™s computer and saw inappropriate content on the screen, you knew you had to do something. Although workplace privacy is a hot-button issue for unions and employee rights groups, employers have legitimate reasons for wanting to know what is happening on their computers or during the time they are paying their employees to work. A high percentage of lawsuits involve the use and abuse of e-mail and social media. You think that the executive council should establish a comprehensive media use policy. The council is generally receptive to sound suggestions, especially if they are inexpensive. At present no explicit media use policy exists, and you fear that the executive council is not fully aware of the dangers. You decide to talk with other managers about the problem and write a justification/ recommendation report.