Need all answers in 1 hour.

1.Organization structures
a. affect group behavior more than individual behavior
b. change rapidly to meet environmental and market changes
c. contribute positively to organizational performance
d. can be defined simply as activities that occur regularly
2.The philosophy that guides an organization’s policies towards its employees and customers is an important part of
(A) Management strategy
(B) Organization behavior
(C) Organizational culture
(D) Organization development
3.Ensuring that everything is carried out according to plan is part of the process of
A. planning
B. controlling
C. organising
D. co-ordinating
4.The ….. is characterized by highly routine operating tasks achieved through specialization.
matrix organization
simple structure
team structure
5.Culture is most likely to be a liability when
it increases consistency of behavior
the environment is dynamic
management is incompetent
it reduces ambiguity
6.Management is said to be the combination of
(A) arts, science and profession
(B) arts, science and engineering
(C) arts, commerce and science
(D) arts, commerce and engineering
7.The internal environment factor(s) that influence management is (are)
(A) Labor
(B) Machines
(C) Place
(D) All of the above
8.A manufacturing company has divided its departments into pattern making, fabric cutting, and fabric coloring. What type of departmentalization is this?
Geography Departmentalization
Process Departmentalization
Matrix/Project Departmentalization
Function Departmentalization
9.Mintzberg grouped the ten managerial roles into three primary headings. Which of the following is not one of these headings?
Interpersonal relationships
Transfer of information
Decision making
10.Groups created by managerial decision in order to accomplish stated goals of the organization are called
a. formal groups
b. informal groups
c. task groups
d. interest groups
11.The Least used communication channel in an organization is usually *
a. upward
b. downward
c. diagonal
d. Horizontal
12.Maslow’s Need Theory is based on
(A) Organizational needs
(B) Market needs
(C) Human needs
(D) Government needs
13.What tasks does Human resource management involve
a) Attracting employees to the organisation
b) Recruiting employees
c) Retaining employees
d) All of the ab
14.Where can formal employee training and education take place?
a) Colleges
b) In the workplace
c) Training centres
d) All of th
15.Of what is an investment decision an example?
a) Programmed decision
b) Routine decision
c) Management decision
d) Non-programmed decision
16.Vertical integration forwards is when a firm mergers or acquires another…
a) Towards the source of supply
b) Towards the consumer
c) At the same stage of the supply chain
d) In another industry
17.What characteristic is not a key feature of the ‘open systems’ model of management?
a) Morale
b) Innovation
c) Growth resource
d) Ada
18.Which feature does not form one of Fayol’s 14 principles of management
a) Esprit de corps
b) Initiative
c) Order
d) Individualism
19.What is the term Tuckman uses for reaching consensus as a group?
a) Storming
b) Performing
c) Forming
d) Norming
20.A manager who possesses knowledge of the processes, equipment, and potentialproblems of an industry would possess what type of managerial skill?
A) technical
B) administrative
C) interpersonal
D) organizational
21.Which management function involves measuring results, comparing results to expectations, and taking corrective action?
A) planning
B) organizing
C) leading
D) controlling
22.Which of the following is NOT a major element of the strategic management process?
a. Formulating strategy
b. Implementing strategy
c. Evaluating strategy
c. Assigning administrative tasks
23.Which of the following focuses on supporting the corporate and business strategies?
a. Competitive strategy
b. Corporate strategy
c. Operational strategy
d. National strategy
e. Mission strategy
24.Which of these basic questions should a vision statement answer?
a. What is our business?
b. Who are our employees?
c. Why do we exist?
d. What do we want to become?
25.Division of work, authority and responsibility, unity of command” were proposed as part ofthe fourteen principles of management by
A. Weber
D. Woodward
26.The internal environment factor(s) that influence management is (are)
(A) Labor
(B) Machines
(C) Place
(D) All of the above
27.Overall and strategic planning is done by the
Top management
Middle level management
Supervisory level management
All of the above
28.If a general manager asks the sales manager to recruit some salesman on his behalf, it is an instance of
Division of authority
Decentralisation of authority
Delegation of authority
Delegation of responsibility
29.All levels of management between the supervisory level and the top level of the organization are termed _____________.
a. middle managers
b.first-line managers
30.Which management principle states that work should be divided so that each person willperform a specialized portion?
A) division of work
B) chain of command
C) unity of direction
D) unity of command


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