For a review of the literature on hospital design effects on patients, see: Karin Dijkstra, Marcel Pieterse, and Ad Pruyn, â€œPhysical Environmental Stimuli That Turn Healthcare Facilities into Healing Environments through Psychologically Mediated Effects: Systematic Review,â€ Journal of Advanced Nursing 56, no. 2 (2006): 166â€“181. See also the painstaking effort the Mayo Clinic has made to lower noise levels in its hospitals: Leonard L. Berry and Kent D. Seltman, Management Lessons from Mayo Clinic: Inside One of the Worldâ€™s Most Admired Service Organizations (McGraw-Hill, 2008): 171â€“172. For a study on the effects of hospital servicescape design on service workersâ€™ job stress, job satisfaction, and commitment to the firm, see: Janet Turner Parish, Leonard L. Berry, and Shun Yin Lam, â€œThe Effect of the Servicescape on Service Workers,â€ Journal of Service Research 10, no. 3 (2008): 220â€“238.